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Terms and Conditions

While every reasonable effort is made to ensure that the information provided on this site is accurate, no guarantees for accuracy of information are made. Harmony Counselling website and material relating to information, products and services (or to third party information, products and services), is provided 'as is'.

It is provided without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The products and descriptions supplied via this site are representative examples of the products and services we offer.  does not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website. Harmony Counselling does not warrant that the functions contained in the material in this site will be uninterrupted or error free. Harmony Counselling  does not warrant that defects will be corrected, or that this site or the server that makes it available is free of viruses or represent the full functionality, accuracy, and reliability of the materials.

In no event will Harmony Counselling be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of Harmony Counselling website. These Terms and Conditions shall be covered by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Definitive version of electronic documents

The electronic texts of Harmony Counselling documents, which appear on this website, are the definitive version. The definitive version of a Harmony Counselling publication is the electronic version held by Harmony Counselling on Harmony Counselling website. For the avoidance of doubt, in the case of any difference between texts, the electronic version held by Harmony Counselling shall take precedence over any other version. If you have any queries, you can contact Harmony Counselling via any method indicated in the contact us page.

Hyperlinking

You do not have to ask permission to link directly to the web pages hosted on this website. However, Harmony Counselling does not permit its pages to be loaded into frames on your website as Harmony Counselling pages must load into the user's entire window. It is Harmony Counselling's policy to obtain permission to link to other websites. Harmony Counselling is not responsible for the content or reliability of the linked websites. Linking should not be taken as endorsement of any kind of the website linked to, including any products and services referred to in that website, nor does it imply that there is an association between Harmony Counselling and the operators of that website. Harmony Counselling cannot guarantee that these links will work all of the time and has no control over the availability of linked pages.

Complaints

Harmony Counselling take complaints seriously and strive to correct any difficulties experienced by clients as quickly and efficiently as possible. If you have a complaint, please use the telephone number listed in this site or email Harmony Counselling via Contact Us

Email Usage Policy

Use of email by volunteers of Harmony Counselling is permitted and encouraged where such use supports the goals and objectives of the centre. However, Harmony Counselling has a policy for the use of email whereby the volunteer must ensure that they: comply with current legislation, use email in an acceptable way, do not create unnecessary risk to the Harmony Counselling by their misuse of the internet.

Unacceptable behaviour

The following behaviour by a volunteer is considered unacceptable:use of Harmony Counselling communications systems to set up personal businesses or send chain letters:

1. forwarding of Harmony Counselling confidential messages to external locations

2. distributing, disseminating or storing images, text or materials that might be considered indecent, pornographic, obscene or illegal

distributing, disseminating or storing images, text or materials that might be considered discriminatory, offensive or abusive, in that the context is a personal attack, sexist or racist, or might be considered as harassement:

accessing copyrighted information in a way that violates the copyright

breaking into Harmony Counselling or another organisation's system or unauthorised use of a password/mailbox

broadcasting unsolicited personal views on social, political, religious or other related matter's

transmitting unsolicited commercial or advertising material

introducing any form of computer virus or malware into Harmony Counselling network

Monitoring

Harmony Counselling accepts that the use of email is a valuable business tool. However, misuse of this facility can have a negative impact upon Harmony Counselling and its reputation. In addition, all of Harmony Counselling email resources are provided for Harmony Counselling purposes. Therefore, Harmony Counselling maintains the right to examine any systems and inspect any data recorded in those systems. In order to ensure compliance with this policy, the company also reserves the right to use monitoring software in order to check upon the use and content of emails. Such monitoring is for legitimate purposes only and will be undertaken in agreement with volunteers.

Sanctions

Where it is believed that a employ or volunteer has failed to comply with this policy, they will face Harmony Counselling disciplinary procedure. If a volunteer is found to have breached the policy, they will face a disciplinary penalty ranging from a verbal warning to dismissal. The actual penalty applied will depend on factors such as the seriousness of the breach and the volunteer's disciplinary record. 

Agreement

All volunteers, contractors or temporary staff who have been granted the right to use Harmony Counselling  email services accept this agreement confirming their understanding and acceptance of this policy.

Copyright Notice

General 

This website and its content is copyright of Harmony Counselling - © Harmony Counselling 2018. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Images

The majority of images used in Harmony Counselling website are copyright and used under licence via Rose Computing Systems and iStockPhoto. You may NOT copy and use any image from our website for any reason whatsoever, as this would be a direct violation of iStockphoto's copyright. 

Audio

Any music used in this website is authorised from Envato Market using a standard commercial licence. 

Complaints

Harmony Counselling take complaints seriously and strive to correct any difficulties experienced by users as quickly and efficiently as possible. If you have a complaint, please use the telephone number listed in this site or email Harmony Counselling using the Contact Us page. 

Website Developer

This website was developed by Rose Computing Systems, for issues regarding the website design, errors, omissions or general queries, please contact the developer directly.

Privacy Policy

This privacy policy sets out how Harmony Counselling uses and protects any information that you give Harmony Counselling when you use this website. Harmony Counselling committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Harmony Counselling may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 17/04/2018.

 

What we collect

We may collect the following information:

  • *name and job title
  • *contact information including email address
  • *demographic information such as postcode, preferences and interests
  • *other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • *Internal record keeping.
  • *We may use the information to improve our products and services.
  • *We may periodically send promotional emails about new products, special offers or other information which we *think you may find interesting using the email address which you have provided.
  • *From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via our contact us page on this website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please use the email form on this website or write to Harmony Counselling, Office 'D' Tondu Enterprise Centre, Bryn Road, Tondu, Bridgend, CF32 9BS.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will correct any information found to be incorrect.